It is our top priority to offer the highest quality care to every patient we have in the Haven and throughout Richmond County Hospice, Inc. An integral part of providing such care is also caring for the patients' loved ones. They are every bit a part of the process here at Richmond County Hospice, Inc. Their kind words, given during a difficult time in their lives, solidifies exactly why we do things the way we do. Here are a few of our previous families' kind words...
"Angels Among us"
As I reflect on the amazing care my mom and dad received from Hospice and Hospice Haven I am reminded of an Alabama song “Angels Among Us.” “Oh, I believe there are Angels Among Us, Sent down to us from somewhere up above.”
As times increasingly became challenging during my parent’s disease process, the Hospice and Hospice Haven team guided us with a light of love. The Hospice team was always there to come along beside me and my family, to comfort us, to have a kind word, and to offer a hug or a helping hand. This team was and are truly “Angels among us”. Losing our parents four months apart was difficult, but somehow, by the grace of God, Hospice assisted in making it more bearable. The Hospice service not only provides care for the patient but also offers warm person-to-person compassionate emotional and moral support to families as well. Hospice was able to offer and provide assistance and comfort to my dad and mom, and to the entire family.
Staff members were able to guide us through their disease process, answering questions regarding what to expect during this difficult journey, and lend a helping hand or a shoulder to cry on. They became more than just caregivers, they became part of our family. I thank God that He allowed our paths to cross with Richmond County Hospice.
If you are facing an illness of a loved one, feeling lost, not sure what direction to take, please contact Richmond County Hospice. They are an amazing group of individuals offering incredible services. Angels Among Us!!
In His Love, Tammy Benson
KindNess & Excellent Medical Care
"We are so thankful for the wonderful care our Mother has received during her stay at The Haven. Your kindness and excellent care exceeded our expectations and always eased our fears and concerns." - The Quick Family
What a blessing
" What a blessing you all are! It's so hard when a parent has to be placed somewhere for care that the family is no longer able to give them. Yet everyone there is so caring and sweet, yet very professional." - The Gillis Family
Caring, COMPETENT, and compassionate
"Dr. Strobel provided excellent medical care. He is very kind and kept me informed about my Aunt's condition. The entire staff at The Haven were caring, competent, and compassionate. Thank you to all at The Haven and Richmond County Hospice." - The Mitchell Family
Expressing my family's gratitude
"I can't begin to express my family's gratitude for the staff at Hospice Haven. We were able to spend as much time as we needed with Howard. The people were outstanding and the physical environment was clean, spacious, warm and inviting. The Dr. was an angel to my husband and me. The nurses and nurses assistants were very attentive and compassionate, as well as the Chaplain, Mr. Thornton. My husband had excellent care. I am thankful for the staff and the care provided at the Hospice Haven. - The Rhodes Family
Good People
"Thank you to the entire staff for the excellent care and attention given to my husband during his stay at The Haven. To quote my husband "You are good people." -The Leviner Family
Hospice Haven is exceptional
"The health care provided by the staff at Hospice Haven has been exceptional. Everyone has been so kind and helpful and most concerned about the health of our Mother. You are truly blessed with some of the best Nurses and Doctors." - The Roller Family
Forever Grateful
"Hospice was wonderful! Our family will be forever grateful. My husband's nurse, Natalie, prayed with us and it meant so much to us. May God richly bless each of you. Thank you!"
- The Webb Family
Placed Here By God
" The people in this place have been placed here by God! All are so very loving, caring, and compassionate; and it means more to me and my family than you will ever know. Thank you all for everything. I am a Daddy's girl and all though this is very difficult for me, your kindness has helped greatly. - Kelli G.
My relationship with Richmond County Hospice began in the late 1990s. I realized that I needed to share my time with others and felt drawn to Richmond County Hospice. I became a bereavement volunteer. In August, 2012, my mother transitioned into her heavenly home, leaving my dad, at 85 years old, to live alone. After many visits to stay with my husband and myself, dad moved to the sandhills from the foothills. Having been a pastor in that area for 44+ years, dad moved to Richmond county in December, 2013. Initially, dad saw the move to be a necessity rather than a personal choice, in a short period of time, dad became acclimated to his sandhills living. In the summer, 2016, dad’s health began to decline and in early 2017 he became a Richmond County Hospice patient. For me, it was much needed assistance due to dad not wanting me to assist him with hygiene care and mobility issues. There are no words to express the gratitude our family has for Richmond County Hospice. We felt supported in medical care, daily living and respite care, 24 hour nursing staff and chaplain services. Because of respite care, my husband and I were able to take my dad back home for his burial in May, with less physical and mental fatigue. We had the opportunity to make important decisions without feeling rushed and conflicted.
As I have reflected back on that period of time, I have even more appreciation of the services out family received from Richmond County Hospice during dad’s illness and transitioning into his heavenly home. We have “peace of mind”, knowing that we did everything we possibly could to care for dad, I believe that peaceful feeling is a direct result of services provided by Richmond County Hospice.
Nancy Lyon Boling, daughter of Reverend Willard Amos Lyon Hospice Haven Volunteer
Ending In Prayer
“The times I came to the Hospice Haven the staff was always kind, caring, and efficient. Dr. Strobel was very clear in explaining dad’s health concerns and the treatment they intended to administer. I especially appreciated how he checked to be sure dad understood what he was saying and addressing. Dad’s spiritual health ended in prayer.”
- Kathie C.
Fortunate to have this service
Thank you all for your help during the stay for my mom. Every staff member we have encountered has been very professional and caring. We are very fortunate to have this service.
- W. Coward
Couldn't have completed without them
We found all Hospice Team members to be very kind and compassionate. Don’t know how we could have completed the wishes for our Loved one without them. Thank you all!! -The Vuncannon Family
Truly heaven sent
I would like to thank Hospice and everyone for the care of my dad. You guys have been very informative with all the care and needs of my dad. Hospice has made me feel very comfortable during this time. I am very thankful and you guys are truly heaven sent.”
- -W. Strong
Wonderful Place
Richmond County Hospice is a wonderful place to transition from this world to the next. The doctors, nurses and staff were exceptional, not only to our mom, but to our family as well. It takes a special calling to deal with death every day and still be able to convey the compassion needed to each patient and family member. God bless you, each and every one, as you go about the work He has called you to do. We will be forever touched by you all and tremendously grateful for all you did for mom during her final journey home.
-Wanda J.
Helpful in all concerns
“Excellent good manners, very respectful. Very helpful in all concerns. I recommend anyone that needs Hospice care to Richmond County Hospice Haven. Keep up the excellent work. A+!
- Melinda W.
IMPECCABLE COURTESY and medical treatment
No concerns…. Have been treated with the utmost professional care and personal kindness with staff, doctors, and nurses. I could not have been more pleased, good meals, kind service., impeccable courtesy and medical treatment..
- N. Adams
Thank you for a job well done
I would like to say that everyone was nice to my family. I have not met a nicer staff than you all. I would like to thank you all for a job well done.
-The Miller Family
RELIEVED knowing I had support
My entire husband’s team was outstanding. I felt that I benefited by having them, as well as my husband. I was relieved knowing that I had support and someone to call for any questions for help if needed to. I will forever be thankful for the help my husband and I received from Hospice care.
-The Ormsby Family
SENSE OF FAMILY AND TEAMWORK
There is a sense of family and teamwork throughout the agency. Thank you very much! Everyone is so friendly and I am very thankful you are in this area to care for us when we need you. The Doctor, nurses & staff are professional and very thorough. Something I really appreciate about Dr. Strobel is that he takes the time to explain everything to you and ensure that you have a clear understanding on what is happening and what to expect as time progresses.
-Kevin Clark The Arc of NC LIFE guardianship